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Shopping with Us! When deciding which items you will be purchasing simply add them to your cart. When you have finished shopping choose how you want to place your order at the bottom of the page then follow the instructions to complete your checkout.
The shopping cart system will calculate your shipping cost by the shipping method you choose.
You will have the option to select the level of service you want, then you may choose to make your purchase. Ordering Options Ordering products from Federation Models is easy! You may shop
online or mail your order to us.
When you
choose to order by mail we receive a copy of your order. For all
PayPal payments please use: MAIL ORDERS
Payment may be made by Money Order, Discover, Mastercard, or Visa only. We
do not accept personal checks, so please do not try, your order and check will
be returned to you. Please make Money Orders payable to Federation
Models. Mail orders will not be processed without your payment or credit card information enclosed.
Please be sure to include your order form.
Federation Models LLC Shipping
& Handling is NOT included in the
item's price. INTERNATIONAL CUSTOMERS We welcome your business! Orders must be made payable in US funds. Federation Models makes every effort to insure your satisfaction with the products you purchase. Building model kits requires patience and problem solving. The models we offer will need some sanding and may need to be test fit prior to final assembly. Resin model kits are hand made and are not perfect. Minor flaws in the castings of resin models such as bubbles or missing small details are not uncommon. If you feel you are not able to correct, modify, or make minor repairs to the pieces then please do not order these kits. All products sold by Federation Models are the responsibility of the individual producer. We want you to be pleased with your experience. Shipping Options We ship
orders 5 days a week.
**If the postage calculator overcharges you for shipping we will refund the difference to you.** **If you choose an incorrect shipping option, we will charge you the difference in cost.** Overseas customers are offered three shipping options:
By placing your order with us you agree to these terms. We suggest you insure your purchase or use a trackable shipping method. We want you to receive your order and shop with us again. All refund or exchange claims must be made within 15 days of shipping date (US only). If you need to contact us regarding your order please provide your 5 digit invoice number. A 10% charge is applied to all restocked items that are not defective. Overseas returns are accepted for replacement, refund, or credit within 15 days of receipt of the item. -- PRIVACY STATEMENT -- We want you to be assured that any and all information you provide to Federation Models stays here.
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