Slow Response to Federation Models Emails.
Our moving and setting up of our new facility is progressing much slower than we expected.
Emails that come to FM are received by a different computer than
our website is operated by. That computer received damage during the move so we are using a temporary G-mail account to get back in contact.
Our phone lines are not operating currently.
Only recently were we able to retrieve our backlog of emails, 5 weeks worth.
For now, please use email@example.com to communicate with us.
Organizing our "store" has taken priority. Orders are still received and promptly shipped.
Many of our items are being restocked, some taking longer than others.
Please bear with us, all will be resolved as soon as possible.
We will soon be re-locating to our new facility!
To make our move easier for us we are offering a 10% discount on everything currently in stock.
Simply enter "Moving Sale"
into the Promo Code field to apply the discount to your purchase.
During this last year many situations have prevented new product announcements and kit releases.
Hopefully once we are settled in we will be back to good communication with our loyal customers and release of the dozen or so new kits and decals lined up waiting.
Sometimes life just gets in the way..
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P.O. Box 110796
Palm Bay, Fl. 32911-0796 USA
Phone Toll Free:(888)831-0114
Daily 10 to 3 - Eastern Time Zone
| Federation Models accepts:
Monday, May 14, 2018
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